I had an excellent experience with Kitty. I went and checked out a couple of other places and kept coming back to see her. In the end, I am glad that I decided to lease through her. Kudos for having such a great person at your dealership.
Don���t let the stars fool you I would only recommend Ronnie to people everyone else including some of the sales and managers I would not. Most of the other sales people manager I dealt with and financial person were completely unprofessional and I rude. If it wasn���t for the professionalism of Ronnie I would of have sure went to another dealer like I did last time and like most people I know that have that dealt with Smithtown Chevy. Ronnie 5 stars everyone else 1.
My car was not serviced on 7/23/2020... my car was serviced on 7/3/2020 and then again on 7/6/2020 for the same issue that was never fixed correctly on 7/3/2020. I was charged a deductible 2x because of your error.
Jimmy has helped me out through this entire process. He was so helpful and made sure I understood everything that was going on. He made sure that with the car I fell inlove with I could afford and worked with us to get there. He was very personable and I went to other places where they weren���t so nice. The guy who helped me the day I picked up my truck I don���t remember his name but he was very helpful as well. He made sure he went through what each button does in the car and helped me set up my bluetooth and everything in between. My experience was amazing there.
Mary was very helpful and friendly. I was scheduled to have an oil change and state inspection for Friday, but I was dropping the car off the afternoon before on Thursday. They were able to get my service complete before closing so I was able to come pick it back up the same day and didn't even have to bother with the Friday appointment. Yay! I made sure to have a mask on and I was a bit disappointed in the lack of mask usage by the employees there. Also, when another customer approached without a mask on, the customer was told not to worry about it by an employee sitting in the side office. She said mask usage wasn't really enforced. I'm not too thrilled with that.